Terms and Conditions
By enrolling in our courses or purchasing our services, you agree to the following payment terms and conditions.
To purchase any of our offerings, you must have internet access and a valid payment method as specified during sign-up. You consent to the Company, or its third-party payment provider, storing and accessing your payment information. You agree to pay the applicable fees for services or products as they become due, whether one-time or in installments. Fees may vary based on your location, payment method, or other contractual arrangements. Note that not all payment methods, currencies, or locations are supported, and availability may change.
By agreeing to these terms, you also accept the terms of any third parties involved in the payment process. These terms may be updated periodically without prior notice, so it is your responsibility to review them before making a payment. In disputes between you and the Company or third parties, the Company’s decision will be final.
You are responsible for any taxes related to your purchase, including sales tax, VAT, and GST. Unless otherwise stated, our prices do not include taxes. If we must collect or pay taxes on your behalf, these will be invoiced to you or collected at purchase.
Usage
Your access to CodeXpert Academy accounts must remain private. Sharing passwords, making accounts public, or duplicating content can result in account suspension and penalties.
While using our platform, users must:
- Treat representatives respectfully.
- Avoid offensive, harmful, or defamatory language.
- Refrain from making racist or derogatory comments.
Violations of these terms may lead to strict actions, including account suspension and penalties.
Refund, Cancellation & Transferability Policy
Our goal is complete customer satisfaction. If you are unhappy with our services, refunds may be provided per the terms below, provided the reasons are genuine and proved after investigation.
Refund requests must be made within the timeline specified by the Company, and only the allowable percentage will be refunded. No 100% refund is granted after purchase except under specific conditions.
Recorded/Online Classes:
- Full refund if requested within 0-7 days of purchase.
Live Courses:
- 100% refund if requested within the first two classes. No refund after the second class.
User accounts and courses are non-transferable. Attempting to transfer account rights or courses is void.
Offline Classes:
- 100% refund if requested within the first two classes. No refund after the second class.
- The “Hold Batch” option allows candidates to join the next batch within 45 days. No refund if the hold expires.
Refunds may take 7-15 working days to process and will be issued to the original payment method. Disputes on refunds and cancellations are at the Company’s discretion.
Participants in the ‘Three 90 Courses’ event must maintain integrity. Refund eligibility requires 90% course completion, verified by CodeXpert Academy. Refunds are issued within 15 days post-verification. This policy does not apply to courses bought through the iOS App Store.
Proprietary Rights
All services and materials provided by CodeXpert Academy are protected by intellectual property laws. You may use the services only as authorized. Feedback provided to us grants us rights to use it for improvement.
Confidentiality
Confidential information must only be used as permitted. Disclosure of such information is prohibited, and breaches will result in legal consequences.